Terms of Service

Last Updated: February 8, 2026

Welcome to The IllustrateHer by Eloise (“Company,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your use of our website located at https://theillustrateherbyeloise.com (the “Site”) and any purchases made through it.

By accessing this Site or purchasing from us, you agree to be bound by these Terms.

1. Use of Our Website

By using this Site, you represent that you are at least the age of majority in your state or province of residence, or that you have given consent for any minor dependents to use this Site.

You agree not to use our products or Site for any illegal or unauthorized purpose.

2. Product Information

We strive to display our products as accurately as possible. However:

• Colors may vary depending on your screen.

• Handmade and artistic items may have slight variations.

• We reserve the right to modify or discontinue products at any time without notice.

We do not guarantee that product descriptions or other content are error-free.

3. Pricing and Payment

All prices are listed in U.S. dollars unless otherwise stated.

We reserve the right to:

• Change prices at any time

• Correct pricing errors

• Refuse or cancel orders if fraud or unauthorized activity is suspected

If your order is canceled after payment, you will receive a full refund.

4. Order Acceptance

Receipt of an order confirmation does not constitute acceptance of the order. We reserve the right to refuse or cancel any order for reasons including:

• Product availability

• Errors in pricing or description

• Suspected fraudulent activity

5. Shipping

Shipping timelines are estimates and not guaranteed.

We are not responsible for delays caused by carriers, weather, customs, or other factors outside our control.

Risk of loss transfers to you once the package is delivered to the shipping carrier.

6. Returns and Refunds

Please review our Refund Policy for detailed information regarding returns, exchanges, and eligibility.

By making a purchase, you agree to the terms outlined in that policy.

7. Intellectual Property

All content on this Site, including artwork, designs, logos, graphics, text, and images, is the exclusive property of The IllustrateHer by Eloise and is protected by copyright and intellectual property laws.

You may not:

• Reproduce

• Distribute

• Modify

• Sell

• Use our artwork for commercial purposes

without prior written consent.

8. User Comments and Submissions

If you send creative ideas, suggestions, reviews, or other materials, you agree that we may use them without restriction or compensation.

We reserve the right to remove content we deem unlawful, offensive, or inappropriate.

9. Limitation of Liability

To the fullest extent permitted by law, The IllustrateHer by Eloise shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of the Site or our products.

Our total liability shall not exceed the amount you paid for the product.

10. Disclaimer of Warranties

All products and services are provided “as is” and “as available” without warranties of any kind, either express or implied.

We do not guarantee uninterrupted or error-free use of the Site.

11. Indemnification

You agree to indemnify and hold harmless The IllustrateHer by Eloise from any claims, damages, or expenses arising from your breach of these Terms or misuse of the Site.

12. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the United States and the State of Washington, without regard to conflict of law principles.

13. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting to the Site.

Your continued use of the Site constitutes acceptance of those changes.

14. Contact Information

For questions about these Terms, please contact:

The IllustrateHer by Eloise
Email: theillustrateherbyeloise@gmail.com

By completing your purchase, you agree to our Terms of Service and Privacy Policy.